100%
Satisfaction GUARANTEED!
Imagination Station is proud to offer a
30-day satisfaction guarantee on all
purchases. If you are not completely
satisfied with your purchase, you may
return it for a full refund (excluding
shipping).
Note:
Returned items must be in the original
product packaging and in re-sellable
condition to receive a full refund.
Canceling Orders
You may cancel your order at anytime
before it has been shipped. If an order
has already been shipped, you may return
the order by following the Return
Procedures listed below.
Defective Products
Defective products may be exchanged for
an identical product at no additional
charge, or returned for a full refund
within 30-days of purchase. If you would
like to exchange a defective product,
please call us at 715-833-9436 for a
return authorization and further
instructions.
Return
Procedures
If you need to return your purchase,
please complete the following steps.
-
Place item(s) to be returned in the
original product packaging.
-
Package all item(s) to be returned
into a standard shipping box. Please
be sure to include your name,
address, phone number, reason for
return, and your original receipt
with the return.
Note:
If you re-use the box your order was
shipped in, please make sure all
existing labels have been removed.
-
Mail your return via UPS, USPS, or
any other insured method to the
following:
Imagination
Station Returns
310 S. Barstow Street
Eau Claire, WI 54701
- Your
credit card will be credited within
seven (7) days of receipt of your
return.
Note:
Failure to include the original
receipt could delay your refund.
|
